Privacy Policy

GDPR Data Protection – Country Living Limited T/A Bright Vitality

Country Living Limited abides by the requirements of current data protection legislation. For details of how we use and protect your data, please see the sections below.

Private customers:
If you place an order or register on our website, certain information is required to process any transactions, including your name, e-mail address, telephone number, billing address, delivery address, and credit/debit card details. Country Living Limited works in partnership with Payment Gateway Card Providers to provide high levels of security to ensure that confidential and sensitive information is not compromised. Country Living Limited may use the information you provide to keep track of any bonus points you may earn, for market analysis work (e.g. measuring sales of different products), and for the prevention and detection of fraud.

Country Living Limited may disclose certain information to third parties such as couriers, HMRC and others involved in the delivery or legal oversight of the company's services. Country Living Limited will do so only where it is essential to complete your order or to comply with legal duties. In such cases, Country Living Limited will disclose only the information that is absolutely required (e.g. giving your name and delivery address to couriers). Country Living Limited will not otherwise pass on your details to any third parties without your express consent.

We will only contact you by your chosen channel(s) of communication, such as telephone, post or email, and we will only contact you about the topics on which you wish to receive information. You can change your preferences at any time by contacting us by email or phone, or by logging in to your account.

Receiving special offers:
If you sign up to receive special offers (such as special seasonal offers, discount voucher and occasional free product giveaways) we will retain your contact details on a secure system and send you details via the channel(s) you choose. If we do not have your clear consent, we cannot send you special offers. You can sign up to receive special offers using our Contact Preferences web page. If you change your mind at a later date, you can login to your account and opt out of receiving further offers.

Opting to receive special offers will not automatically mean that you also receive other forms of communication such as newsletters or event invitations. If you also wish to receive information on these topics, please use our Contact Preferences page and tick all the relevant options.